If you think you have been a victim of consumer fraud, you can file a Consumer Protection complaint using the Federal Trade Commission's online complaint assistant form or call them at 1-877-FTC-HELP.
The FTC enters all complaints in a secured database. It helps them discover patterns of wrong-doing that lead to criminal prosecutions. The FTC does not resolve individual consumer complaints. The Federal Trade Commision provides consumer tips on Filing a complaint with the FTC.
The following is several online resources with practical tips from Federal Agencies:
• Tips on buying a Used Car: Specifically the FTC advises if you decide to finance a car purchase to review the exact price you are paying for the vehicle, the amount you are financing, the finance charge, the APR, the number of payments and the total sales price including the monthly payments plus the down payment.
• Tips on purchasing products: Provides 66 tips on saving money when purchasing products and services.
• Tips on car loans: Provides tips on evaluating a car dealer's low cost loan promotions.